Revolutionizing Rate Management in the Freight Industry
How DEVtrust Enabled Draydex to Enhance Rate Management and Improve User Experience
Bob Mayo, COO of Freight Management Inc. and Founder & CEO of Draydex, LLC, sought to modernize the rate management system (RMS) for his 3PL brokerage company. Partnering with DEVtrust, Draydex developed an advanced digital platform that streamlined rate management operations, improved real-time data access, and facilitated seamless integration with third-party tools.
How DEVtrust Enabled Draydex to Enhance Rate Management and Improve User Experience” this should be part of Introduction.
The existing system was almost 20 years old, leading to inefficiencies and a cumbersome user experience.
A large dataset from the old system needed to be imported and understood.
Lack of real-time data and historical tracking affected the accuracy and efficiency of rate transactions.
Difficulty in integrating with modern tools and services such as Mapbox and payment gateways.
DEVtrust implemented several innovative solutions to address these challenges
Enabled instant drayage pricing, allowing sers to get immediate rate quotes.
Developed a paid and free rate management system for easy rate comparison.
Provided real-time data for rate transactions and integrated historical tracking for better decision-making.
Utilized integrated Google Maps for effective routing.
Integrated Mapbox for accurate location information and a payment gateway for secure transactions.
The implementation of solutions yielded impressive results
Reduced wait times, boosting transaction efficiency by approximately 35%.
Simplified rate comparison, resulting in a 25% increase in user satisfaction.
Integrated tools ensured precision and security, reducing payment errors by 20%.
Enhanced transaction tracking accuracy, leading to a 30% improvement in data eliability.
Optimized interface and performance, resulting in a 40% decrease in user complaints.
Visual insights into the Draydex platform and its transformative features
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