Enhancing user satisfaction and streamlining the booking process for sports enthusiasts worldwide.
Introduction
Top Spin is an innovative solution designed to streamline the booking process for Tennis and Golf Court slots, which become available at 12 am PST, 8 days in advance. In collaboration with DEVtrust, Top Spin leveraged automation technology and eliminated the need for users to manually stay awake or struggle to secure their preferred slots, ensuring a seamless booking experience.
Challenges
At a Glance
Here are the challenges we encountered while developing the application.
1
Manual Effort and
Late-Night Struggles
Users faced challenges staying up late or waking early to manually book desired Tennis and Golf Court slots as soon as they became available at midnight PST.
2
High Demand and
Limited Availability
Popular court slots were in high demand and often got fully booked within minutes of becoming available, leaving users frustrated and unable to secure their preferred times.
3
Inefficient Booking
Processes
Existing booking systems did not provide an efficient way for users to automate the booking process, requiring constant manual monitoring and quick response times.
4
User Frustration and
Disappointment
Users often experienced disappointment and frustration due to missing out on desired slots, leading to a negative booking experience.
Solutions Blueprint
DEVtrust implemented a comprehensive solution to address these challenges
Automated Booking System
Developed a browser bot/extension using Python and Selenium to automate the
process of logging in and booking Tennis and Golf Court slots precisely at 12 am PST,
8 days ahead of time.
Scheduled Execution
Scheduled the bot to run automatically at specific times aligned with the opening of the booking window, ensuring that users had the highest chance of securing their preferred slots without any manual intervention.
Chrome Extension Integration
Built a Chrome extension that integrated seamlessly with users' browsers, allowing them to set preferences and automate the booking process directly from their browser interface.
Robust Tech Stack
Utilized a robust tech stack including Django, Python, SQLite3 and Selenium for reliability, scalability, and performance in handling automated booking tasks effectively.
Impacts
& Achievements
DEVtrust’s automation solution for Top Spin streamlined the booking process, eliminated manual effort, and significantly improved user satisfaction, enabling timely court reservations without any late-night struggles.
Increased Booking Success Rate
50%
Eliminated Manual Effort
70%
Improved User Satisfaction
45%
Scalable and Reliable System
80%
Partner with DEVtrust
Contact us for more information or to schedule a meeting with our experts