Overview
A Web Application built to help merchants remove negative reviews left by clients on platforms like Yelp, Google, Facebook & Others. Reviewvio also helps in generation of positive reviews for merchants by enabling them to send custom messages with survey links to their consumers.
Challenges
- Fetching review & other relevant data from websites like Yelp, Google and Facebook.
- Sharing data analytics with the clients.
- Intuitive, fast loading & interactive dashboards for clients and agents .
- Ensuring security of sensitive data
Solution
- Integration of third party APIs & proprietary scraping script to fetch reviews from various platforms.
- Performing calcultations on the data to come up with suggestions & action items.
- Designed & developed a fast rendering UI-UX experience after conducting multiple rounds of A/B testing.
- Storing sensitive information in encrypted format.
Services Provided
Design Prototype
Back-end Development
Front-end Development
QA & Testing
Result
Client was able to launch the app in a timely manner as DEVtrust ensured that the deliverables were ready on time. Within a few months of its launch, the app was well-received by the customers, around 1000+ merchants registered & started to use the platform. DEVtrust’s on-time delivery, consultation, & quick problem-solving abilities made the project a success for all the stake holders.
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